Dear Client
ABOUT US: We are Temple’s Counsel & Mind Academy (TCMA), a certified Psychotherapy and Counseling practice that offers Personal (Relationship / Guidance / Grief / Career) , Marriage, Addiction Recovery and Coaching services.
OUR REACH: The live practice covers primarily Lagos, Abuja, Port-harcourt and every state in-country that has an accessible airport. Our virtual services held via google meet or zoom post-pandemic have become our main focal points as a 73% spike in request was recorded prior to an initial 46%. We attend to clients from other African countries, Africans in diaspora and beyond weekly. Our therapy/counseling/coaching services have assisted individuals, couples and staff members of companies in our EAP programme recover from;
Addictions, Affairs, Anxiety/Mood/Personality/Trauma-related Disorders, Suicide, Esteem Concerns, Grief, Anger issues and Marriage concerns.
HOW TO MAKE PAYMENTS & BOOK SESSION SLOTS
Select your package of choice below.
Make payment into this account (and share payment slip with templescounsel@gmail.com)
Account Name: Temples Counsel & Mind Academy Ltd. | Bank: Zenith Bank Plc. | Acc. No.: 1221040154
Book Your prefered timeslotslot Via this link below ONLY AFTER MAKING PAYMENT. (We match final bookings with the clients payment receipts).
COUNSELING CONVENIENCE PACKAGE
VIRTUAL Counseling A
- 1 Sessions(60 Minutes) via Google Meet
VIRTUAL Counseling B
- 2 Sessions (120 Minutes) via Google Meet
virtual counseling C
- 3 Sessions (180 Minutes) via Google Meet
THERAPY CONVENIENCE PACKAGE
virtual therapy
- 4 Sessions (240 Minutes) via Google Meet
- In-session Exercises
- 4 Hours Total Time
HYBRID THERAPY (LIVE + VIRTUAL)
- 3 Sessions (180 Minutes) Hybrid
- In-session Exercises
- 3 Hours Total Time
EXTENDED LIVE THERAPY & COACHING (hybrid)
SAPPHIRE (Virtual)
- 5 Sessions (300 Minutes) via Google Meet
- In-session Exercises
- 5 Sessions
AMETHYST (HYBRID)
- 3 Sessions(180 Minutes) Hybrid
- In-session Exercises
- Client Assessment
BERYL PLAN (LIVE)
- 3 Sessions(180 Minutes) Hybrid
- In-session Exercises
- Client Assessment
emerald PLAN
OUR OPERATION: We offer both Live and virtual options. Live sessions are held across Lagos, Abuja and Port-harcourt weekly and in Ghana and South Africa every forthnight. Client virtual sessions can be booked for any day of the week excluding weekends. Out-center” sessions created for individuals who opt for weekend sessions or may not be able to participate in regular daytime sessions begin from 6pm to 9pm on select days. (The out-center sessions are held in safe and professional venues outside our therapy centres).
For clients who may be looking at using our services at some other time, click the link below to access some of our free resources on https://templescounsel.com/media/
PLEASE NOTE: To enable us attend to other clients we only allow clients to book for a maximum of 2 sessions (120 minutes) per day.
All client sessions MUST be confirmed & paid for and properly booked in 24 hours prior to session time (to enable us schedule properly).
Payment
Make payments to the relevant account below or on your attached invoice (if applicable). Session(s) will be booked post-receipt of fees.
Local Payments (Account Number)
Account Name: Temples Counsel & Mind Academy Ltd.
Bank: Zenith Bank Plc.
Acc. No.: 1221040154
After selecting a plan and making payments into the included account, available time slots will be shared via email and a session booked for you at the earliest. (Post-payments, do send us a screenshot (via whatsapp on +2347066663071) of the payment advice to enable us proceed with booking your session. This way we don’t have to wait for actual alerts to proceed).
Wishing you a productive session in advance.
Warm Regards,
Attention: Some notes for you when booking an appointment.
Our Cancellations/No-Refund Policy
As common with most professional services, our practitioners are self-employed and therefore need to manage their diaries and travel time to destinations within Nigeria and outside efficiently. We therefore operate a strict no-cancellation/no-refund policy requiring all clients to give us a minimum of two business days’ (48 hours) notice of any cancelled session. The received session fees cannot be refunded but can be used at another time or given to someone else to use within 2 months. Session fees not utilized within 2 months will be forfeited.
- If rescheduling or arriving late for your appointment, kindly call us at least 2 hours before.
- If asking the therapist to work more than the specified time in-session, (Timeline is calculated specifically: After 10 minutes, you will be charged 100% of the fee of a consultation session)
- All consultations outside office hours, MUST be held in either a location selected by us or certified as professional and safe for/by the therapist.
Consultation Fee Exemption / Reduction Policy
TCMA has a policy of exemption and reduction of consultation fees for the following cases:
- In case the customer has committed to continue with the therapy process continuously for more than 3 months, the consultation fee is reduced by 10%.
- If client have special financial difficulties. In each specific case, we will consult with a psychological consultant and based on the company's regulations to give the most reasonable consultation fee.
Client Confidentiality Agreement
TCMA’s client confidentiality agreement is there to ensure our client (YOU) is safe and protected in-session. Click the button below to download client confidentiality form.