Dear Client
"Addictions, Anxiety/Mood/Personality/Trauma-related Disorders, Suicidal Attempts, Esteem Concerns, Grief, Anger & Marital Issues".
For clients who may be looking at using our services at some other time, click the link below to access some of our free resources on https://templescounsel.com/media/.
Kindly find below, our fees applicable to our various service offerings.
COUNSELING CONVENIENCE PACKAGE
VIRTUAL Counseling
THERAPY CONVENIENCE PACKAGE
VIRTUAL therapy
EXTENDED COACHING
emerald PLAN
Payment
All payments must be made and received at least 10 hours before session commencement. For clients transferring to our local accounts, kindly Make payments to the relevant account below at least 24 hours before session date.
Direct Transfers
Account Name: Temples Counsel & Mind Academy Ltd.
Bank: Zenith Bank Plc.
Acc. No.: 1221040154
After selecting a plan and making payments, available time slots will be shared via email and a session booked for you at the earliest.
(Post-payments, do send us a screenshot (via whatsapp on +2347066663071) of the payment advice to enable us proceed with booking your session. This way we don’t have to wait for actual alerts to proceed).
Wishing you a productive session in advance.
Warm Regards,
TCMA
Attention: Some notes for you when booking an appointment.
Our Cancellations/No-Refund Policy
As common with most professional services, our practitioners are self-employed and therefore need to manage their diaries and travel time to destinations within Nigeria and outside efficiently. We therefore operate a strict no-cancellation/no-refund policy requiring all clients to give us a minimum of two business days’ (48 hours) notice of any cancelled session. The received session fees cannot be refunded but can be used at another time or given to someone else to use within 2 months. Session fees not utilized within 2 months will be forfeited.
- If rescheduling or arriving late for your appointment, kindly call us at least 2 hours before.
- If asking the therapist to work more than the specified time in-session, (Timeline is calculated specifically: After 10 minutes, you will be charged 25% of the fee of a consultation session)
- All consultations outside office hours, MUST be held in either a location selected by us or certified as professional and safe for/by the therapist.
Consultation Fee Exemption / Reduction Policy
TCMA has a policy of exemption and reduction of consultation fees for the following cases:
- In case the customer has committed to continue with the therapy process continuously for more than 3 months, the consultation fee is reduced by 20%.
- If client have special financial difficulties. In each specific case, we will consult with a psychological consultant and based on the company's regulations to give the most reasonable consultation fee.
Client Confidentiality Agreement
TCMA’s client confidentiality agreement is there to ensure our client (YOU) is safe and protected in-session. Click the button below to download client confidentiality form.